STCU e-newsletter
    
     
 
Support Center » Knowledgebase » How do I install a digital certificate for Internet Explorer 7 in Windows Vista?
 How do I install a digital certificate for Internet Explorer 7 in Windows Vista?
Solution

Internet Explorer 7 in Windows Vista has higher security settings than previous versions of Internet Explorer that are available for older versions of Windows. In order to install a digital certificate for Internet Explorer in Windows Vista, you will need to temporarily lower the security settings for Internet Explorer. Once the certificate is installed, you will be instructed at the end of this article to reset your security level to the higher default level. To install your digital certificate, please follow the steps below.

  1. Close down all instances of Internet Explorer and all programs, so that you are at your Desktop with nothing else open.
  2. Go to the Windows Control Panel.
  3. If available in the left menu area, choose the Classic View option.
  4. Double-click to open Internet Options.
  5. Click on the Security tab.
  6. Click on the Trusted sites icon.
  7. Click on the Sites button.
  8. In the Trusted sites window, place a check mark in the 'Require server verification (https:) for all sites in this zone' checkbox.
  9. Type https://www.stcu.org in the 'Add this website to the zone:' field and click the Add button.
  10. Type https://secure.stcu.org in the 'Add this website to the zone: field and click the Add button.
  11. Click the Close button to close the Trusted sites window.
  12. In the Trusted sites Security zone, uncheck the 'Enable Protected Mode' option.
  13. Click the Custom level... button.
  14. In the Reset custom settings area, select 'Low' from the Reset to: drop-down field, and then click the Reset... button.
  15. Click Yes when prompted with the warning message: 'Are you sure you want to change the settings for this zone?'
  16. Click the OK button to close the Security Settings window.
  17. While still on the Security tab, click on the Internet zone icon.
  18. In the 'Security level for this zone' area, lower the setting to Medium using the slider bar.
  19. Uncheck the 'Enable Protected Mode' option.
  20. Click the Apply button. You will receive a warning about putting your computer at risk. Please OK this message, as this is only a temporary modification in order to install your certificate.
  21. Click the OK button to close the Internet Properties window.

After you have completed these steps, reopen Internet Explorer, log in to NetTeller, and follow the instructions to install the digital certificate.

Important Note: Upon clicking Continue after you choose to register your computer with a digital certificate, you may see four warning messages will appear. These warnings inform you that the site is (1) running an ActiveX control, (2) requesting a new certificate on your behalf, (3) running a second ActiveX control, and (4) adding the certificate to your computer. You must click Yes to the four warnings to ensure proper installation of your digital certificate.

If the certificate installs properly, you will be presented with the Account Summary screen in NetTeller. Log off of NetTeller using the Log Off link. Close down Internet Explorer completely. Go back in to Internet Options as instructed previously. On the Security tab, click the Internet zone icon, and then click the Default level button to restore the higher security settings for this zone. Click OK to close Internet Options, bring up Internet Explorer and login to NetTeller again. You should now be taken to your Account Summary successfully.

Article Details
Article ID: 64
Created On: 10 Jul 2007 02:41 PM

 This answer was helpful  This answer was not helpful

 Search
 
 Site Resources
Knowledgebase
View categorized listing of all common frequently asked questions.
Troubleshooter
Take a step-by-step tour to find the solution to all your issues.
Downloads
View our categorized library of downloads for all necessary manuals, software, etc.
 For STCU Use Only  
   
 Article Options
STCU Home | Support Home | Knowledgebase | Troubleshooter | Downloads
Language:
 
 

© 1996- Spokane Teachers Credit Union | Privacy Policy | Branch locations
P.O. Box 1954 | Spokane, WA 99210-1954
(509) 326.1954 WA | (208) 619.4000 ID | (800) 858.3750 | www.stcu.org