 | How secure is a six-digit password? |  |
 | The odds of someone guessing a four-digit number is 1 in 10,000, but the odds of someone guessing a six-digit number is a long shot at 1 in 1,000,000. A 10-digit password is even more secure. |
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| What if I forget my password or security code? |  |
| Please contact us during regular business hours and we can reset your information. Call (509) 326-1954 or toll-free at (800) 858-3750, or use LiveChat, our secure instant messaging |
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| Why is telephone banking telling me that I am required to change my security code? |  |
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For security, your telephone banking account becomes locked out if your login information (member number and password) are entered incorrectly too many times in a row. If you do become locked out, the telephone banking system will not let you login a |
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| Why is telephone banking telling me that my member number and password do not match? | |
| It's very possible that you are incorrectly entering your member number. Keep in mind that our previous telephone banking system asked that you enter your member number and the first two letters of your last name. Our new telephone banking system does |
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